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Customer Survey

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Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Big Sons Towing and Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Big Sons Towing and Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Reviews

, 02/12/2025

Big Sons towing is awesome! Devin went above and beyond helping me get my car from Firestone to the Jeep dealer. He had to jumpstart to get it on and off the tow bed each time because the alternator drained the battery. He worked very hard in the cold without a frown or frustration. To top it off, he charged less than all of the other tow companies I called and for all of that, I am so grateful. Awesome job Devin!

Waldorf, MD
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